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Home » Industry PR
April, 2007

Updates Enhance P110i/P120i Printer Reliability

Changes to Color Ribbons - Important Firmware Update

As part of the continuous improvement program for Zebra printers, two product changes are happening for the P110i and P120i printers:

Improved Ribbon Cartridge

Zebra has begun shipment of revised ribbons for the P110i and P120i printers. These ribbons have two changes to the cartridge that will improve reliability:

An added bushing that reduces the torque required to turn the ribbon. This will reduce the occasional instances of False Out-of-Ribbon messages that can happen when the printer believes that it has reached end-of-ribbon due to high torque.

The plastic housing has been extended downward, protecting the leaf spring that holds the built-in cleaning roller.

The new ribbons are easily identified, even when still in the shrink-wrap packaging. Simply look for the external bushing "ring" and the plastic case extension on one side of the ribbons, as shown in the photo at right.

This is a running change to the current ribbon products; there are no part number changes. As most users will not experience any difference in performance or reliability from these new ribbons, there is no need to change their ribbons from their current ribbons to the new version.

New Firmware Enhances Reliability

Starting April 30th, Zebra will begin shipment from Camarillo of printers that incorporate updated firmware (version 1.10.10). This new firmware is highly recommended for most users. The new firmware is now available for download from Eagle Technologies Technical downloads, click here

This firmware includes the correction to an error condition that can under certain circumstances reset the printer to a default state, thereby erasing fine-tuning adjustments done at the factory before shipment (including X/Y image offsets) or those done by customers. The new firmware ensures that the printer remembers these settings, providing consistent performance.

If you have any questions about either of these product updates, please contact us directly.




Eagle Technologies Ltd remains the UK's only "trade only" multi-brand desktop card printer product distributor providing all leading card printer and consumables brands, plastic cards, badge holders/lanyards, in/out of warranty repair solutions (including onsite services), card badging software, and a comprehensive bureau card personalisation and fulfillment offering. We sell only to resellers and add value by providing a variety of services. Our mission is to grow the business of resellers across the UK & Europe by providing the services and tools which make them more efficient, effective and successful. For example, save money, make money and improve your online presence with an eShop friendly product managed and fully maintained card printer website from www.Complete-ID.com From only £797 per year and live within just a few days!

Eagle customers have access to the industry’s leading vendors, one of UK's largest product inventories, and the broadest range of value-added services available. There is only one focused trade only provider in the UK!

© 2008 Eagle Technologies Ltd. All rights reserved. Eagle Technologies Ltd reserves the right to make changes at any time without notice. All other names and trademarks are the property of their respective owners.

© 2008 Eagle Technologies Ltd. The contents of Which Ribbon is for informational use only, is subject to change without notice and should not be considered as a commitment by Eagle Technologies Ltd.

Eagle Technologies Ltd assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording or otherwise, without the prior written permission of Eagle Technologies Ltd.


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